SHIPPING & RETURNS

FOMO ship from Bali, Indonesia.

 Order placed before 3 PM on the weekdays will ship on the same day.

For worldwide shipping, please allow us to prepare your jewellery up to 3 days upon your order. 

indonesia

JNE 

2 to 4 Business days 

Express Shipping available upon request

Flat Rate IDR 25,000

Free Shipping over 1 Million IDR

asia

Pos Indonesia 

5 to 14 Business days

Express Shipping available upon request

Flat Rate $10

Free Shipping over $150

AUSTRALIA

Pos Indonesia 

5 to 14 Business days

Express Shipping available upon request

Flat Rate $20

Free Shipping over $150

EUROPE

Pos Indonesia 

5 to 14 Business days

Express Shipping available upon request

Flat Rate $22

Free Shipping over $150

Returns

If FOMO goods has been damaged during the delivery please return the piece to us — we will replace it.

Items bought on sale are NOT returnable for exchange.

FOMO goods should be returned in their original, not damaged condition and packaging.

The goods have to be unused other than the purpose of trying on for it.

If we found the evidence to suggest that the goods have been used which decrease the value of the product, the customer loses his/her right to make a return.

FOMO has the right to refuse returned items. 

EXCHANGE

We accept exchange for the reason of wrong sizes not the change of mind.

The exchange is possible within 14 days.

The goods have to be in a perfect condition, unused other than the purpose of trying on for it.

Please double check your orders before made one.

All the shipping fees are required for the customer.

WARRANTY

FOMO Bali gives the 14 days warranty after the order delivery

The warranty covers the faulty production faults and defects in materials.

Loss, chain breakage, wear and tear, do not cover by the warranty.

The wear and tear includes the fading of plated jewellery. 

The item that is not covered by the warranty will acquire some fees for repair and postage.

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