WHAT IS #FOMOGIVE

 

In every 3 months, we do the charity events as the form for us to give back to the community. The events held in the orphanages or elderly housing in Bali. It is an open event, so for anyone that would like to join the events, we would be really appreciate that and you can contact us in info@fomobali.com.

 

WHY IS 925 STERLING SILVER

 

FOMO believe in the sustainability of our products. We wanted to make every piece versatile — that it can last long and goes on with every occasion and style — 925 sterling silver material is the perfect answer for our purpose. The other reasons are,

  • With the affordable price, the materials is durable and if it taken care of rightly, it could last for a lifetime.
  • Unlike any other metal base materials like brass or nickel, people who allergic to metal can wear sterling silver jewelry without worry. 
  • It is less likely to be tarnished, and if so, we provide the special cloth and cream to make refresh the piece like it is before.

 

 

ORDER

 

FOMO tries our best in deliver the simplest online shopping experience, to order your favorite goods, you can follow our instruction below. If you still found any difficulties in ordering your items, don’t hesitate to contact our costumer service through email, info@fomobali.com or WhatsApp +62 878 10239009.

 

I. Select the items that you would like to purchase to the cart.

II. After selected all the items, you can proceed to checkout. In the checkout we suggest you to do the registration in order to have a smooth online shopping experience.

III. Fill out all the requirement data needed for shipping and billing. Please make sure all the data is correct. 

IV. You can make a payment. Invoice will be sent to the email address you put in the data.

For international order you can use Paypal as the payment method. 

If you select bank transfer, you will need to fulfill the payment to our BCA account in 500 524 7095 a/n FARRAHDIVA KCP Senayan City.

V. After you made a payment, please send us the receipt of your transfer as the payment confirmation to info@fomobali.com and we will process your order to the shipment right away.

VI. If after 24 hours you haven’t fulfill your payment, our system will recognized it and you will receive an email confirmation of your cancelled order. 

 

GET TO KNOW YOUR RING SIZE

 

FOMO ring sizes are according to standard US sizes. There is steps to get to know your ring size,

  1. Grab a ruler
  2. Place a ruler under your ring to measure your ring size
  3. Make sure that you measure inside diameter part of your ring and do it in millimetre
  4. Look at our size chart and compares your size with our US sizing

 

PAYMENT

 

FOMO offers two payments method,

 

International costumers use Paypal as the payment method, and the invoice using the requested currency will be send to your email address straight. Bank transfer payment available upon request only using TransferWise, for more information please email us to info@fomobali.com.

 

Indonesian costumers can use the Bank Transfers to our BCA account. The receipt will be send to the email address as registered. 

PAYMENT CONFIRMATION

 

For all the Bank Transfer payment, we would need to get the invoice after you do the payment so we can proceed to shipment of your orders. Please send us your payment confirmation to info@fomobali.com or FOMO costumer service WhatsApp +62 878 10239009.

 

For international costumers, all invoice will be send with PayPal. 

 

SHIPMENT

 

FOMO shipped from Bali, Indonesia. 

Indonesia

FREE Regular Shipment for all orders Indonesia-wide and will be arrived maximum 3 days after the payment is received. EXPRESS Shipment is available upon request and will be arrived in one day.

International

Regular International Shipping will need 2 to 6 weeks (on rare occasions, it will take up to 8 weeks) for Delivery. It could take longer because of the holdups at customs or the postal service, usually received within 4 weeks. 

Express shipments with EMS will need 3 to 5 business days for Australia, 4 to 8 business days for all other countries.

 

We will send the tracking number for every shipment so you can track the shipping at anytime. 

 

 

JEWELRY CARE & SERVICE

 

All of our items made from 925 Sterling Silver. To keep the quality as it is before, we suggest to always store the jewelry individually inside the air tight plastic bags, and also in the dry and clean place not on the direct sunlight. Avoiding direct touch with moisture like perfume, water, and body lotions will help the quality last long.

However, as mentioned above, it is less likely to be tarnished, but if so, we provide the special cloth and cream to help it turned as shiny as it is new.

If there is the major repairmen needed the professional care, our costumer service is happy to help upon request, please email info@fomobali.com.